Bangalore
1 Position
Bangalore
1 Position
About the role
This role entails category management based on deep customer centricity, strong analytics, sharp planning and story-telling coupled with product/tech understanding for an enhanced customer experience.
Customer understanding & growth
Be the voice of the customer internally
Understand needs - even those that the customers themselves may not realize
Stay on top of changing trends and strategic priorities through in-depth data analysis to predict customer behaviour
Customer lifecycle management - consumer acquisition, retention & engagement
Own end to end conversion funnel
Own the Storefront:
Develop and execute plans to showcase the right products
Identify cross-selling and upselling opportunities
Own the customer experience in the category - make navigation, discovery easier. Save the customer time
Identify the parameters customers use to make decisions and ensure catalogue richness
Build consumer journeys and right messaging / media for growth (on-platform)
Product Growth Roadmap:
Work with Product team to build consumer facing features to drive growth
Build new consumer retention features - subscription product, engagement feature etc
The role requires close collaboration with following teams:
Marketing
Business
Analytics
City Management
Product & Engineering
Requirements:
Graduation, MBA is preferred
Desire and ability to think like the customer
Ability to translate strategies into execution plans and take them to completion
Highly analytical & willing to take calculated risks to grow the category
Excellent verbal and written communication with interpersonal skills
Strong understanding of technology and business
Must be willing to learn
Ability to connect with people across teams & levels
Strong bias for Action
If you’re interested, send us a note at jobs@orangehealth.in
Rated 4.9/5 on Google
Among the highest rated diagnostic companies in India
Engg. team is women
( 35% of our office staff )
Team Strength
Lab tests across India