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City Business Head



1 Position



1 Position

About the Company

In a world where everything is available quickly at home, healthcare services are yet to
catch up, and definitely true for diagnostics in urban India- we often have to wait a while
to get tested, if not take our loved ones to the nearby lab even when they’re sick.


We asked the question- If we can get chips at home in 20 min, then why not get tested in
60 min?


This served as an inspiration for us to build Orange Health Labs. Combined with our
market understanding, product chops and focus on operational excellence- Orange
Health Labs has built high quality, reliable, on-demand diagnostic services for consumers
across the country.


Since our launch in Jan 2021, Orange Health has grown fast to become a cutting edge
healthcare leader delivering a wow experience across the top metros of India, and
becoming the highest rated lab in the country!
We have our own labs, our own phlebotomists, medical teams and a technology forward
innovative mindset!


With our deep understanding of primary healthcare and its opportunities, we are building
Orange Health to become the infrastructure of remote healthcare in India, starting with
making diagnostics on-demand.


Founded by Dhruv Gupta (consumer tech entrepreneur with 2 successful exits) & Tarun Bhambra (experienced corporate leader and VC investor) have 15+ years of combined healthcare experience and have together built a profitable health-tech business, serving 100m+ users.
Along with the founders, we have a stellar leadership team with deep domain expertise helping us excel and drive innovation across all functions. We are backed by some of the world foremost VC investors like Accel, General Catalyst, Y Combinator, BII, along with marquee healthcare and global investors.

We are building this to ensure that our families and yours get the best diagnostic experience possible! Join us to make healthcare 10x more convenient, 10x more accurate & 10x better.


We are currently serving Bangalore, NCR, Mumbai, Hyderabad, with a plan to enter other metro cities soon :)

About the role

The City Business Head is a profit and loss responsibility for an assigned territory within the company and directly reports to the founders of the company. The role requires skills in business management, people management, operations strategy, and process engineering.

The role will require the candidate to:

  • Take full ownership of a profit centre of the company and deliver unit economics while ensuring business growth in conjunction with parallel sales hierarchy in the organisation.

  • Build from scratch and manage a team of 100 - 300 member operations team with differing skills including a medical Lab team, logistics, CRM, HR, and finance team.

  • Define business goals, develop operating plans, do business analytics, performance reviews and ensure delivery of results.

  • Deploy CapEx for setting up full scale automated laboratory with required processes to ensure best possible delivery of quality results.

  • Ensure the highest possible customer satisfaction with our lab services and fastest delivery of reports to patients through RCAs, process, and product Improvement.

Key metrics:

The profile will be responsible for:

  • Revenue and # of orders

  • Contribution margin of the territory

  • On time% performance for pick ups and Reports

  • TATs for order confirmation, pick up and Reports

  • Doctor order and Patient order conversions

  • Territory teams leadership feedback and attrition

Skills we are looking for:

  • Post graduation in business, or experience in business analytics and reporting. Clarity on managing unit economics, gross margins and P&L statements

  • Strong ability to think strategically (top-down) and generate non- incremental solutions. Ability to succinctly communicate most impactful solutions without clouding with tactical issues

  • At least 3 years of operational experience in directly or indirectly managing blue-collared employees on ground

  • Strong communication and people skills. Empathetic leader who has dealt with people issues on ground


  • Additional consulting experience over operations exposure

  • OR Experience in large scale eCommerce/ eLogistics company as a P&L manager

  • OR Experience in scaled Health-Tech set up as a business leader with above experience

Why you might be excited about us

  • We are on a mission to build the fastest diagnostic lab in India.

  • We have a bunch of Talented folks who relentlessly work towards bringing a WOW customer experience. Rated currently at 4.9.

  • Our team has a wide range of experience .Folks at OH have worked earlier with companies like flipkart,Practo, Unacademy, Swiggy, Metropolis, Licious, etc. and we are excited to learn from you too.

  • We care for your career & growth and hence we will help you to shape a career you are excited about.

  • We work hard and have fun while doing it. Our People NPS is >90% and Glassdoor rating is 4.9.

  • Competitive Pay + ESOPs

Know more:

So if you think you have that extra”orange”nary quality in you, we can’t wait to welcome
you onboard :)

Send your CV on

Rated 4.9/5 on Google

Among the highest rated diagnostic companies in India



Engg. team is women

( 35% of our office staff )



Team Strength

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